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____________________ Standard Edition (SE) Remote Edition (RE) Conference Edition (CE) Enquiry
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AssistMe
the solution that connects - worldwide, anytime, anywhereWhether it’s a presentation, collaboration, training, support or tending to your customers special needs:
AssistMe offers customers the support they expect, quickly, securely and efficiently.
Communication that clearly displays a commitment to providing the support customers demand.
The key to your efficient IT support,
AssistMe.The
AssistMe modules give you the ability to setup secure connections to your customers around the clock and around the world....Increase efficiency today, offer your customers this secure premium support communications platform. With AssistMe you not only increase your productivity you also increase your customers overall satisfaction, and with that, build a strong foundation between the company and the customers. It may only be an individual working on his home PC or an administrator supporting 5,000 PC’s, but both feel that they are obtaining the best possible service. AssistMe is designed for ease of use, persons with minimal IT understanding can begin using the program quickly. Many users have Firewalls or Proxy servers in place, this is where most systems fail - AssistMe functions without reconfiguring active Firewalls or Proxy servers.
Experience it for yourself…
In order to meet the demands of your customers, we currently offer 3 program variations for connecting to PC’s worldwide.
With SE, users are able to setup secure connections, worldwide via the Internet to his/her customer or colleague in just a matter of seconds. All that is required is the input of a system generated session ID.
With RE, users can setup a secure connection within seconds to pre-defined, pre-installed PC’s.
A simple service installation at the subscriber PC required.
No need to enter a session code.
Depends on the number of acquired licenses: Over 65,000 Clients possible.
With CE, you can invite up to 100 participants into an active session. Depending upon the number of acquired licenses.
Function overview for all AssistMe versions:
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AssistMe Technology works well even through installed Firewalls and Proxy servers> Flexible license model: The acquired licenses are not bound permanently to specific PC’s. They can be moved to other locations and machines as needed.
> Live Service, Presentation, Training and Support in Real-Time - worldwide
> All activities can be recorded and immediately played back at the end of the session.
> Access to the file system of the client for immediate file transfers.
> Screen transfer "Live" and in Real-Time
> Take over your colleagues PC by remote control
> Secure data transfer using 256 Bit AES encryption technology
> Automatic re-connect in the case of temporary connection disruption
> If desired, your sessions can be recorded
> Automatic language selection based on Windows settings (English, German, Spanish, Italian, French,. Polish, Turkish, Dutch) Additional languages will be added soon.
> Individual customising available for the addition of your Brand Identity over the Internet-based customer portal (ie.: Program name, Logo and Text changes can be carried out easily)
> User friendly interface
